How can I request the transport of animals?

Small domestic pets inside its own container (up to 8 kg) may travel in the cabin in a kennel, cage or waterproof bag allowing the animal to stand up, turn around and lie down. During the flight, the container may not be placed on the seats.

Flights operated by SATA Air Açores have transport limitations according to aircraft type: 2 animals in DASH 400, and 1 animal in DASH 200.

Animals inside its own container over 8kg must be checked in, and will be transported in their kennel in a heated compartment.

For security reasons, rodents should be transported in a rigid container and sealed system (which prevents accidental escape of the rodent) and pregnant females will not be accepted on board.

Information on the type of animal to be transported, the dimensions of its kennel and the total weight of both must be given at the time of reservation, which will be subject to later confirmation. The animal's updated veterinary documentation must be presented at check-in time. 

If the free baggage allowance is exceeded, animal transport fees (see excess luggage fees) will be charged at the airport.

The transport of animals on flights to/from England is not allowed. Passengers can transport animals (cats, dogs and ferrets only) to/from Ireland.
The transport of animals on WestJet flights is not allowed.

IATA recommendations currently prohibit birds and other domestic fowl from being brought on board the cabin.



1) Microchip: Each Pet shall be identified by means of a microchip. No other form of identification is acceptable. The microchip used should comply with ISO Standard 11784 or Annex A to ISO standard 11785- otherwise the pet will need to be sent with it’s own scanner attached to the top of the crate.

2) All animals need to have Full Vaccinations: Dogs: Distemper, Hepatitis, Parvo, Leptospirosis, (DHLPP) and Rabies within the last 12 months or a minimum of 4 weeks before arrival. Cats: Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia (FVRCP), and Rabies within the last 12 months or a minimum of 4 weeks before arrival. 

3) EU Vet Health Certificate (Form EC#: 998): (Form provided to you by – This is the standard Health Certificate to be filled out by your accredited Veterinarian. This certificate is valid for 4 months prior to departure date so do not get this issued too early.

4) USDA Endorsement: The below referenced forms: 

Microchip Implantation Record 

Rabies Certificate 

Vet Letter 

EU Vet Health Certificate 

Must be sent to your local USDA for their stamp of approval. Please contact your representative on the best way of handling this.

5) International Health Certificate: Your vet should have these in stock. It’s a good idea to call ahead and ask. This is an international health certificate that needs to be completed by your vet within 10 days of departure. Depending on the logistics of your particular pet relocation and the specific health certificate being used (APHIS Form 7001) an additional USDA Endorsement maybe required on this health certificate. Speak to your specialist regarding the USDA portion of this process.

6) All original documentation listed above must travel with the pets. 

7) In order for us to successfully clear customs we will need the following documents supplied prior to the animal’s arrival: 

• Copy of Pet Owner’s Passport

• Note from Pet Owner’s Employer for the Relocation

More information:
Animal Products and Alive Animals from Countries Outside the EU.

Veterinary Certificate to UE15.44 KB