Dear Agent,
In the context of the ongoing strike, please find below an update to the applicable procedures:
Changes
- The deadline for voluntary changes has been extended, for flights until 12 June (inclusive). We remind you that changes are permitted without penalties or fare differences on flights operated by SATA.
Eligibility
- All passengers booked on flights dated 03 June are eligible for changes, including those on minimum service flights.
Ticket reissuance
- Exceptionally, in the context of the strike, ticket reissuance under involuntary conditions is authorized for tickets issued on stock 737 and 331, for today, 03 June, without prior contact with support services.
- The endorsement box must include the following remark:
INVOL DUE STRIKE 3JUN 2026
We thank you in advance for your cooperation and understanding.
Thursday, June 3, 2026 - 10:40