- Fare downgrade
- UMNR
- Oxygen
- Fast Track
- Pre-seat
- Lounge
On flights operated by S4
- First Excess Bag (up to 48h before travel)
- Second Excess Bag (up to 48h before travel)
- Third Excess Bag (up to 48h before travel)
- Fare downgrade
- UMNR
- Oxygen
- Fast Track
- Pre-seat
- Lounge
- Bodyboard
- Surfboard
- Longboard
- Golf Equipment
- DivingEquipment
- Fishing Equipment
- Musical Instrument up to 23kg
- Musical Instrument 23kg until 32kg
- Musical Instrument 33kg to 45kg
On flights operated by S4
- First Excess Bag (up to 48h before travel)
- Second Excess Bag (up to 48h before travel)
- Third Excess Bag (up to 48h before travel)
You must create an OSI (entry corresponding to the GDS you work with) and, in free text, enter PINS4user.
Example:
If your user is MARIA, you should write in free text:
PINS4MARIA (without spaces).
Check codes here.
On flights operated by SATA AZORES AIRLINES, when a passenger starts the trip as a baby, he or she can return as a baby, if the round-trip issuance is made on the same ticket. The same applies from child to adult.
Group fares are offered for 10 or more passengers.
Not complying with this point will result in a penalty, up to this total. This condition does not apply to federated sports groups, depending on the sport, and to IT groups, for which the minimum number of 8 passengers is required.
Yes. However, the offered price for the flight operated by another airline is a base price. When an airline evaluates a group, it may offer a higher value. This will only be confirmed by the respective airline after the booking has been made.
If there is already a confirmed group booking on SATA flights, and it is intended to change to a flight not operated by SATA, it implies that after accepting a new price, the confirmed SATA flight is automatically canceled and the flight operated by the other airline is awaiting confirmation by the new operating airline.
SATA offers promotional fares on several routes to its individual passengers. These are reduced value fares, which exist in a limited number of seats and, as such, imply advance payment, do not allow change names, do not allow date changes, and are subject to seat availability on the same class of service (so that a fare difference would not be needed), plus change penalties.
Group fares are not promotional fares and were created to meet the needs of passengers traveling in groups, namely the possibility of booking in advance, paying close to the departure date, and changing names if needed.
These alerts are important for the agent to be aware of the contract conditions for the group.
Right after receiving the message from the groups' department.
After sending the SATA message, the issuer is responsible for bookings.